Visiting a Patient

Regular Visiting Hours

LWHA is committed to creating an environment that is supportive of patient/family centered care, and strives to provide an excellent patient experience. We welcome and recognize families as partners in patient care and believe that they are integral to patient safety, comfort, medical and psychological well-being, and the healing process. We are committed to providing a safe, secure, and comfortable environment for our patients and staff. Visiting hours are flexible to accommodate the patients' circumstances; there are no prescribed hours. We will assure patients that their families are welcome at their side regardless of the time of day.

Please do not visit if you are feeling unwell. Please refrain from visiting multiple patients, and observe the hand washing instructions or in some circumstances other special instructions.

Obstetrics – Husband/Partner can visit anytime.  Other family members may visit during regular visiting hours, with two visitors per patient at one time.  Full term healthy babies may be held by grandparents, siblings, fathers and friends. The baby's sleep is not to be interrupted for holding. All visitors handling the baby shall be instructed in and carry out hand washing. The baby should be protected from infection. Anyone with a cold, flu or skin infection should be restricted from holding the baby. The mother has the right to veto the handling of her baby by a visitor. Mother and baby need rest. The nurse will post a "Do Not Disturb" sign at the request of the mother.

Palliative Care  – Visitors may visit at any time; please check with nursing.

Visitors may be restricted from time to time for example during flu season.


Flowers are allowed in patients’ rooms with the exception of the Intensive Care Units. Strong smelling flowers, such as lilies or hyacinths, are not allowed in patient care areas.  Latex balloons are not permitted however balloons made from other materials, such as Mylar, are acceptable.

Hand Washing

We have  placed hand sanitizers at the entrance to the hospital  All visitors to our facilities are asked to please, wash their hands as they enter and exit the hospital as this will also help to stop the spread of germs to our patients. Clean hands are one of the best ways to stop the spread of germs that can cause infection and illness. Clean hands are important everywhere, but they are particularly important in a hospital.
No Scents Makes Scents
The Listowel Wingham Hospitals Alliance is committed to the health and well-being of our patients and our staff. The Alliance has the responsibility to provide a healthy working environment and by extension accommodate staff members who may have a chemical sensitivity or serious medical reaction to scented products. This responsibility is part of our greater responsibility in addressing any safety or health hazard in the workplace.
All staff, physicians, students, volunteers and visitors are asked not to wear scented products while on Listowel Wingham Hospitals Alliance property. Scented products may include but are not limited to: perfumes, body lotions and sprays, colognes, aftershaves, and hair products.
For more information see Patient Safety

October 2019
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