Accessibility

Please click HERE to view the LWHA Accessibility Plan 2016/2017 
 
Listowel Wingham Hospitals Alliance is committed to supporting a culture that promotes a positive and safe environment for the hospital community that reflects our values of dignity, respect, care and compassion. The Alliance is committed to providing exceptional and accessible service for our customers. We will provide our services in a manner that respects the dignity and independence to all customers. The provision of services to persons with disabilities will be integrated wherever possible. Persons with disabilities will be given an opportunity equal to that given to others, to obtain, use or benefit from services provided by and on behalf of LWHA.


Listowel Memorial Hospital site


While there are 2 public entrances to the hospital, the barrier free entrance is located at the Emergency Department (Main Entrance).
  
Central registration and switchboard is available 24/7 and is located inside the main hospital entrance.


Wingham and District Hospital site


While there are 2 public entrances to the hospital, the main barrier free entrance is located at the Emergency Department.  A barrier free entrance is also located at the Health Centre.
   
Central registration and switchboard is available 24/7 and is located inside the main hospital entrance Monday - Friday from 6:00 am - 4:00 pm. Evenings and weekends, this service is located in the Emergency Department.



The aim of Accessibility is to identify, remove and prevent barriers to people with disabilities who live work in or use the hospital, including patients and their family members, staff, health care practitioners, volunteers and members of the community. LWHA has been closely monitoring our compliance with the Accessibility for Ontarians With Disabilities Act, 2005following the standards in five areas: customer service, transportation, information and communications, built environment and employment.


Ontario
's first accessibility standard for customer service came into effect on January 1, 2008.


The standard states what businesses and other organizations in Ontario must do to provide their goods and services in ways that are accessible to people with disabilities.


At the Listowel and Wingham Hospitals Alliance we are committed to providing respectful care that focuses on the unique needs of the individual. Providing equitable care that respects the dignity and independence of people with disabilities is a priority for the hospital.


Effective January 1, 2010, the hospital was required to comply with the Accessibility for Ontarians with Disabilities Act, 2005, Customer Service Standard. The standard is part of new legislation that will create a barrier-free Ontario for people with disabilities. The hospital is committed to fulfilling the requirements of the Act and providing patient and family centered care to people with disabilities.




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