Quality Improvement

LWHA - Commitment to Providing Quality Patient care


Hospitals have a legal and moral obligation to ensure that we provide safe, high quality care for the patients and communities we serve.As part of theExcellent Care of All Act, each hospital in Ontario is required to develop an annual Quality Improvement Plan (QIP).The QIP is a tool that the hospital uses to define specific areas for improvement and it also serves as one element of public reporting regarding patient safety and quality indicators.
 
 
LWHA Quality Improvement Plan

The Quality Improvement Plan focuses on 5 areas:

  • Safety -includes a variety of hospital processes including preventing the spread of infections and avoiding injury.
  • Effectiveness – this element focuses on streamlining processes and avoiding duplication in efforts to improve quality and contain costs.
  • Access – is about minimizing a patient’s wait time and ensuring equal access to the programs and services that we offer
  • Patient-centered – focusing on the patient to provide a good experience each time you visit the hospital
  • Integrated - focuses on bringing healthcare agencies together to foster seamless patient care

 


See Clinical Public Reporting to review other publicly reported Patient Safety Indicators

September 2017
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